Terms of Service

1. Provider and Contract

These Terms of Service ("Terms") are a contract between you and EMVADON LTD ("Emvadon", "we", "us"), a private limited company incorporated in the Republic of Cyprus. Emvadon provides professional real-estate intelligence software for individuals, teams, and organisations (the "Service").

"Emvadon Materials" means the Service, its software, interface, proprietary compilation, enrichment, presentation, documentation, and analytics. "Outputs" means reports, exports, API responses, and other results generated through the Service. "Customer Data" means data you or your authorised users upload or submit to the Service.

2. Acceptance and Authority

You accept the version of these Terms presented to you by actively selecting the Terms checkbox and submitting the related account-registration or order flow. A paid order may request a separate acceptance even if you previously accepted Terms when creating an account. If you accept for an organisation, you confirm that you have authority to bind it and that its authorised users will comply with these Terms. If you do not accept the Terms presented to you, do not submit the flow or use the related paid Service.

If checkout or another order flow asks you to declare that you are purchasing as a business or for professional activity, and you select that option, you represent that the purchase is wholly or mainly for your trade, business, craft, or profession. Emvadon may rely on that declaration for billing and consumer-rights handling. A false declaration does not remove rights that mandatory law gives to a person who is legally a consumer, but Emvadon may treat the order as a business purchase to the fullest extent permitted.

3. Eligibility, Accounts, and Named Users

You must be at least 18 years old and legally capable of entering contracts. You must provide accurate account information and safeguard credentials, sessions, and API keys. Accounts and seats are for the named or otherwise authorised users assigned by you; they are not shared credentials. You are responsible for activity by your authorised users and must tell us promptly if you suspect unauthorised access.

4. Subscription Plans

Emvadon offers Solo, Team, and Enterprise plans. Solo and Team may be purchased through self-serve checkout where available. Enterprise is normally provided through a signed order form, invoice, or separate written agreement. The plan and order shown before purchase state the included features, seats, billing interval, and any usage allowances.

5. Trial or Evaluation Access

Self-serve Solo and Team subscriptions include a 14-day trial when you purchase through checkout. Checkout shows the trial duration, included access, limits, when the first charge occurs, and cancellation terms. Those displayed checkout details control the trial for that order. Enterprise or other evaluation access applies only when a written order or other explicit offer says so. We may end or limit evaluation access if it is abused, subject to mandatory law.

6. Billing, Renewal, and Cancellation

Solo and Team subscriptions may be billed monthly or annually in advance through Stripe where self-serve checkout is available. Before you place an order, checkout or a written order states the selected plan, billing interval, seats, trial (if any), tax treatment, total payable, first charge date, and renewal terms. Subscriptions renew automatically unless cancelled before renewal. You may cancel a self-serve subscription through your account billing settings, the Stripe Customer Portal where available, or by contacting us. Cancellation stops future renewals, but access normally continues until the end of the current paid period.

Fees are due as stated at checkout or on the applicable invoice. If a payment fails or remains unpaid after any grace or retry period we apply, we may suspend access until amounts due are paid. For business customers, you may not set off, withhold, or deduct disputed or undisputed amounts against fees owed to Emvadon except where mandatory law requires otherwise. Suspension for non-payment does not create a refund right for the suspended period.

7. Consumer Withdrawal and Mandatory Rights

If you are a natural person purchasing mainly outside your trade, business, craft, or profession, you generally have a statutory 14-day period beginning on the day after the subscription contract is concluded to withdraw without giving a reason. The checkout may separately ask you to request immediate performance during that period and acknowledge consequences required by law. Instructions, the online withdrawal function, and our additional contractual policy are set out in the Refund Policy. Nothing in these Terms removes any cancellation, conformity, refund, price-reduction, damages, or other remedy that mandatory consumer law gives you.

8. Team Seats

Team is billed per analysis seat. Adding seats may increase the subscription amount immediately or at the next billing event, depending on the checkout or portal flow shown at the time. Reducing seats does not create a refund for the current billing period unless required by law or agreed in writing.

9. Reports, Exports, and Usage Allowances

Plans may include report, export, API, or other usage allowances. These allowances apply as described in the selected plan and do not limit ordinary in-app browsing unless stated otherwise. Additional paid usage may be offered separately and will be shown before purchase where available. You may use Outputs for your internal property research and, in a genuine professional engagement, share relevant Outputs with your client or advisers, provided they are not sold or supplied as a standalone data product, feed, or substitute service and all source, provenance, and artifact references remain intact.

10. Taxes and Billing Details

Emvadon is not currently registered for VAT. No VAT is charged on subscription prices at this time, and the published prices are the total subscription prices charged by Emvadon. You are responsible for providing accurate billing details, including legal name, billing address, and VAT or tax identification number where applicable. If Emvadon becomes required or entitled to charge tax in the future, the applicable tax treatment and total payable will be stated before a new purchase or renewal where required by law.

11. Licence and Permitted Use

During your authorised subscription or evaluation period, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your own internal personal, professional, or business property research and for the client work permitted in section 9. This licence does not transfer ownership of Emvadon Materials, source datasets, or third-party material.

12. Prohibited Use and Systematic Extraction

Except where Emvadon expressly authorises it in writing or to the extent permitted by non-waivable law, you must not:

• use scraping, crawling, spiders, bots, automated browser tools, data-mining tools, or other automated means to access or extract from the Service, except through an API and within documentation and permissions Emvadon expressly provides to you;
• extract, download, query, copy, or collect all or a substantial part of Emvadon Materials or a database made available through the Service, or repeatedly and systematically extract smaller parts in a way that reconstructs, substitutes for, or unreasonably interferes with that database or the Service;
• resell, sublicense, redistribute, publish, leak, mirror, or otherwise make Emvadon Materials or Outputs available as a standalone product, data feed, bulk dataset, or service bureau;
• use Emvadon Materials or Outputs primarily to create, reconstruct, enrich, train, fine-tune, test, benchmark, or validate a competing or substitute property database, dataset, model, report product, platform, or service;
• share, sell, transfer, pool, or rotate accounts, credentials, sessions, or API keys, exceed purchased seats, or use multiple accounts or organisations to avoid plan or access conditions;
• bypass, disable, probe, defeat, or evade authentication, security, rate, usage, access, or technical controls, or assist another person to do so;
• remove, alter, hide, or obscure visible export references, embedded signatures, provenance, source attribution, copyright, trademark, or other proprietary notices;
• falsely claim that Emvadon Materials or Outputs came from you or another source, or that Emvadon endorses your product or conclusion;
• reverse-engineer or attempt to derive source code, protected structure, or non-public methods of the Service, except where non-waivable law permits that activity; or
• use the Service unlawfully, to infringe another person's rights, to create or deploy discriminatory models or datasets, or otherwise to violate human rights.

Nothing in these Terms prevents a lawful user from using insubstantial portions where that use cannot lawfully be restricted, or from exercising interoperability, observation, study, testing, consumer, or other rights that applicable law does not allow a contract to waive.

13. Intellectual Property, Database, and Source Rights

Emvadon and its licensors retain their rights in the Service. Emvadon owns its proprietary software, trademarks, original interface and documentation, and its original selection, arrangement, compilation, enrichment, verification, presentation, and analytics, including database rights where applicable. Government, public-source, licensed, and other third-party data remain subject to the rights and terms of their respective sources. Emvadon does not claim ownership of an underlying public fact merely because the Service displays, verifies, combines, or analyses it. Source attribution shown in the Service forms part of the Output and must be preserved where required.

14. Customer Data

You retain ownership of Customer Data. You grant Emvadon a limited licence to host, copy, transmit, transform, and otherwise process Customer Data only as needed to provide, secure, maintain, and support the Service, comply with law, and follow your lawful instructions. You confirm that you have the rights and lawful basis needed to submit Customer Data. Our handling of personal data is described in the Privacy Policy.

15. Artifact References and Security Evidence

Outputs may contain visible artifact references, source attribution, privacy-safe signed references, embedded signatures, or similar authenticity and provenance markers. We may keep proportionate security, access, acceptance, and usage records as described in the Privacy Policy to operate and secure the Service, authenticate Outputs, investigate suspected fraud or material misuse, preserve evidence, and establish or defend legal claims. These records do not create a usage charge or reduce an allowance unless the selected plan or order expressly says so.

16. Professional Use and Output Limitations

Emvadon provides software-generated property intelligence and decision-support Outputs for professional review. Outputs may include automated analysis, models, heuristics, or machine-assisted ranking and still require competent human professional review. Data may be incomplete, delayed, approximate, modelled, or affected by source limitations. You must check material facts against the identified authoritative source and obtain appropriate professional advice before relying on an Output for a transaction or legal decision. Emvadon does not provide certified valuations, RICS Red Book valuations, legal advice, tax advice, planning authority decisions, investment advice, brokerage, lending, escrow, or property transaction services unless separately agreed in writing with the appropriate professional scope.

17. Service Availability and Changes

We aim to keep the core API and dashboard available for normal use and publish operational status at our System Status page. That status information is not a contractual service level unless a written order says otherwise. Planned maintenance will be announced in advance when feasible. We may modify the Service for a valid reason, including security, legal compliance, source-data availability, interoperability, or product improvement. We will not charge an additional fee for a modification without your agreement. Where mandatory consumer law applies to a modification that negatively affects access or use more than minimally, we will give clear advance notice in a durable medium and any applicable right to terminate.

The Service depends on third-party infrastructure, payment rails, networks, and government or licensed data sources. Emvadon is not responsible for delay, interruption, inaccuracy, withdrawal, or change in those third-party systems beyond its reasonable control, except to the extent mandatory law provides otherwise. We will use commercially reasonable efforts to restore normal operation where the issue is within our control.

18. Investigation, Suspension, and Termination

We may manually investigate credible indications of fraud, security risk, non-payment, or a material or repeated breach of these Terms. We may preserve relevant evidence, contact you or an organisation administrator, and suspend affected access while the issue is investigated when reasonably necessary. We will normally give notice and a reasonable opportunity to cure before suspension or termination, unless urgent action is needed to protect users, the Service, evidence, third-party rights, or legal compliance. Either party may terminate for convenience with written notice; paid access normally ends at the end of the current billing period. This section does not create an undisclosed export quota, usage charge, or automated denial rule, and it does not limit mandatory consumer withdrawal or refund rights.

19. Disclaimers

To the maximum extent permitted by applicable law, and subject to any express written warranty or mandatory conformity obligation, the Service and Outputs are provided "as is" and "as available". We disclaim implied warranties to the extent they can lawfully be disclaimed, including fitness for a particular property transaction, investment outcome, lending decision, or professional certification. Public, government, and licensed source data may contain errors or lag; Emvadon does not warrant that any Output is complete or current for a specific use. Nothing in this section excludes a warranty, remedy, or responsibility that cannot lawfully be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Emvadon is not liable for indirect, incidental, special, consequential, punitive, or exemplary loss; loss of profits, revenue, business, goodwill, data, or anticipated savings; pure economic loss; or loss arising from reliance on Outputs without independent professional verification—whether in contract, tort (including negligence), or otherwise—even if advised of the possibility of such loss.

To the maximum extent permitted by applicable law, Emvadon's aggregate liability arising from or connected with the Service is capped at the fees you paid Emvadon in the 12 months preceding the event giving rise to the claim. This section does not exclude or limit liability or remedies that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence where that cannot be limited, and mandatory consumer remedies.

21. Force Majeure and Third-Party Dependencies

Emvadon is not liable for failure or delay in performing its obligations to the extent caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labour disputes, epidemic, government action, utility or internet failure, denial-of-service attacks, cloud-provider outages, payment network failures, or unavailability, change, or restriction of government or licensed data sources. Obligations resume when the event ends. This section does not excuse payment of fees already due or limit mandatory consumer rights.

22. Business Customer Indemnity

If you purchase as a business customer (including Team or Enterprise use, or a declared business purchase), you will defend and indemnify Emvadon and its officers, employees, and agents against third-party claims, damages, costs, and reasonable legal fees arising from: (a) Customer Data you submit; (b) your or your users' breach of sections 11–13 or other material misuse of the Service; (c) scrape, extraction, redistribution, or competitor-training use prohibited by these Terms; or (d) your use of Outputs in a way that infringes third-party rights or violates law. Emvadon will give prompt notice of a covered claim and reasonable cooperation. This section does not apply to a natural person purchasing solely as a consumer under mandatory law.

23. Export, Sanctions, and Lawful Use

You must not use the Service if you are subject to sanctions or trade restrictions that prohibit that use under applicable EU, Cyprus, UN, UK, or US rules, or if providing the Service to you would cause Emvadon to breach those rules. You must not use the Service to violate export, sanctions, anti-money-laundering, or similar laws. We may refuse, suspend, or terminate access where we reasonably believe those rules require it.

24. Enterprise Terms

If you purchase Enterprise through a signed Enterprise order form, statement of work, master services agreement, data processing agreement, or other written contract with Emvadon, that written agreement controls where it conflicts with these public self-serve Terms.

25. Governing Law and Courts

These Terms are governed by the laws of the Republic of Cyprus. If you are a consumer, this choice does not deprive you of mandatory protections of the law that would otherwise apply or prevent you from using any court or remedy available under mandatory law. For business customers, the courts of the Republic of Cyprus have exclusive jurisdiction unless a written order states otherwise.

26. Changes to These Terms

We identify each published version and its effective date. We may update these Terms for a valid legal, security, source, or product reason. We will give reasonable notice of material changes and request renewed acceptance where required by applicable law or the nature of the change; we will not rely solely on continued use to impose a material change where renewed acceptance is required. A new version does not retrospectively replace the version recorded for an earlier order or acceptance. Any Service modification is also subject to section 17.

27. General and Contact

If a provision is unenforceable, it will be limited only as much as necessary and the remaining provisions continue in effect. A delay in enforcing a provision is not a waiver. Provisions that by their nature should survive termination, including ownership, permitted-use restrictions, payment obligations, indemnities, disclaimers, liability limits, and dispute provisions, will survive. The Refund Policy forms part of these Terms for self-serve subscriptions. Questions or notices about these Terms may be sent through our contact page or to Show email.